The best way to report a fault with your measurement probe is to use the form below. If you need a replacement probe while repair or diagnostics are in progress, you can indicate this in the form. After we have received and processed the information you submitted, one of our engineers will contact you with a proposed solution as soon as possible. Please remember that an accurate fault description and good photos can significantly reduce downtime. The better you describe the problem, the faster we can find a solution and help you resume production.